BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P1H REFRESH-INTERVAL:P1H CALSCALE:GREGORIAN BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU DTSTART:20070101T000000 TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:Eastern Daylight Time END:DAYLIGHT BEGIN:STANDARD RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU DTSTART:20070101T000000 TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:Eastern Standard Time END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20220628T120000 DTEND;TZID=America/New_York:20220628T130000 X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Driving Sales in a New Age of Customer Experience DESCRIPTION:Yes\, rates are up. Everyone take a deep breath. Business moves on! People will buy houses\, and as we shift toward a purchase-heavy market\, let's focus on the customer experience.Over a decade following the financial crisis and in the midst of uncertain times\, Millennials are the largest and most skeptical generation of homebuyers in the market and face new challenges to homebuying.Why should you care? Millennials make up 44% of the market - more than any other age group. Understanding this market is critical to your success.Who Should Attend?Executive managementMarketing personnelLoan Officers and Sales Management\n\nSpeaker\, Kristin Messerli\, is a fintech leader in the NextGen homebuying experience\, and will share what it takes to win influence and trust with today's consumers.Kristin Messerli is the VP of Strategy at Experience.com (formerly SocialSurvey) and a leading strategist and speaker on NextGen finance and homeownership. Kristin founded and sold the digital marketing agency\, Cultural Outreach\, with the mission to promote homeownership in young and diverse markets. Kristin has spoken at hundreds of conferences including the Mortgage Bankers Association\, American Bankers Association\, and Harvard Business School and has consulted for over 50 financial institutions. She is passionate about building stronger communities through cultural empathy. X-ALT-DESC;FMTTYPE=text/html:
Yes\, rates are up.  \;Everyone take a deep breath.  \;Business moves on!  \;People will buy houses\, and as we shift toward a purchase-heavy market\, let'\;s focus on the customer experience.
Over a decade following the financial crisis and in the midst of uncertain times\, Millennials are the largest and most skeptical generation of homebuyers in the market and face new challenges to homebuying.
Why should you care? \; Millennials make up 44% of the market - more than any other age group.  \;Understanding this market is critical to your success.
Who Should Attend?
Speaker\, Kristin Messerli\, is a fintech leader in the NextGen homebuying experience\, and will share what it takes to win influence and trust with today&rsquo\;s consumers.
Kristin Messerli is the VP of Strategy at Experience.com (formerly SocialSurvey) and a leading strategist and speaker on NextGen finance and homeownership. Kristin founded and sold the digital marketing agency\, Cultural Outreach\, with the mission to promote homeownership in young and diverse markets. Kristin has spoken at hundreds of conferences including the Mortgage Bankers Association\, American Bankers Association\, and Harvard Business School and has consulted for over 50 financial institutions. She is passionate about building stronger communities through cultural empathy.
LOCATION: UID:e.2577.552747 SEQUENCE:3 DTSTAMP:20240328T161708Z URL:https://members.mbaepa.com/eventcalendar/Details/driving-sales-in-a-new-age-of-customer-experience-567320?sourceTypeId=Hub END:VEVENT END:VCALENDAR